Frequently Asked Questions
If you want to WOW your guests and have a party that will be talked about for a long time, we offer awesome balloon creations that go beyond the usual balloon dogs and swords. We do fun cartoon characters that kids love (e.g. Elsa, Paw Patrol, Pokemon, PJ Masks) as well as unicorns and superheroes! We bring big smiles to kids as they get to play with the new fun balloon that they have chosen. In the 1.5-2h packages, we also use headbands and create wearable balloons too so both kids and adults can join in the fun!
We have been hired by the National Gallery of Australia, Kookaburra Kids, Woden Arts Centre, ACT Government, Riverside Plaza, Radford College, and other corporate companies so we are reputable and will deliver results!
We pride ourselves on being professional, reliable and more importantly, we love children and want to bring a smile to their faces! You can be assured that we will do our best to make kids (big and small!) happy at your party through the magic of balloon twisting.
Please fill in the contact form or give us a call at 0401 407 738 to find out our availability! We will send you an email to confirm the booking of your party/event date and time. A 50% non-refundable deposit is required to secure the date and time. The time and date can be changed at no extra charge with 48 hours’ notice.
At least three weeks’ notice would be good to make sure that we have the availability to twist at the date and time of your party. For custom balloon sculptures and bouquets, please give us at least 7 days’ notice.
We do know sometimes things happen last minute so please don’t hesitate to contact us and we will do our best to help you with your balloon request!
Looking to entertain a group of people, kids or adults? We offer on-site advanced balloon twisting, hands-on balloon workshop parties and engaging balloon storytelling.
Looking for fun party decor? We can also help with balloon decor such as balloon sculptures and helium balloon bouquets.
Looking for new ideas for party gifts? We also create balloon marquees that can be customised and delivered right to your door.
We are here to help you create the most memorable party so please reach out and we will work with you to find out how we can add balloons to your fun party!
That depends on the complexity of the balloons! In the express package, we can create 20 simple designs (usually made with 1-2 balloons) or up to 12 fancier designs (multi-balloons and special features). This is so that all children will get a balloon. For more unique designs, we recommend the 2-hour package to make sure every child gets their special request! The special 2-hour package also includes the use of headbands so your guests can wear their requested balloon creations!
We are happy to work with you depending on the number of kids to see how we can create a custom package to accommodate your needs. Balloon workshop parties and balloon storytelling can work well with more kids so reach out to see how this can work for your party!
Currently, we accept direct debit 2 days before the event and also cash on the day for the payment due. A 50% non-refundable deposit by direct debit is required to secure your booking. The balance of the payment is due either 2 days before the event by direct debit or cash on the day of the event.
For your peace of mind, I have a current Working with Vulnerable People registration and have completed the ChildSafe “Keeping Children and Vulnerable People Safe” course. I also have Public Liability and Professional Indemnity Insurance. I have also completed the Department of Health “Infection Control Training – COVID19” eLearning course.
The balloons that I use for all my services are the very best balloons. I only use Qualatex balloons, which are high-quality, natural and biodegradable, made from rubber trees located in plantations that are Rainforest Alliance Certified. I am also a member of PEBA (Pro Environment Balloon Alliance). You can rest assure that you are being environmentally conscious when hiring me as your balloon twister.
We understand that sometimes things happen and you will have to cancel. Please let us know in writing that you need to cancel at least 48 hours before the booking time and you can transfer the date at no extra charge. Cancellations within 48 hours of the booking time will incur the rest of the balance of payment. If you would like to reschedule, please let us know by email with at least one weeks’ notice so that we will do our best to accommodate the booking changes.
How about a balloon bouquet to create fun memories of your special event? We can create amazing balloon sculptures and balloon marquees for birthdays, gender reveals, weddings, baby showers, anniversaries, graduation, christenings, and any special occasion.
To make things even more fun, you can add helium balloons to your party! We offer helium balloon bouquets and big round balloons to add more pizazz to your party!
We will send you an email as confirmation and a tax invoice with all the details of the booking. To secure the time and date, a 50% non-refundable deposit is required. The day before your event, we will confirm with you that an entertainer will be coming and also the time and venue of the event. We bring all the balloons and setup required. All that we need is enough space to set up a small table for balloon twisting. For balloon storytelling, we need a bigger space to set the stage for the storytelling show!
We do our best to make sure that the balloons are created in a way to look its best on the day of your event!
Balloon bouquets will last for at least 2 weeks and gradually deflate over time. The foil balloons will stay inflated for much longer. The twisted sections of balloons will last about a week and slowly deflate over time. Helium balloons will depend on the type of balloons used and we can add FlyLuxe to extend float time.
We have had customers who had their balloons last for a month so you get great value with the balloons you order.
Please pin it and bin it when you no longer need the balloons for the children’s safety.
The best way to care for your balloons is to keep them in a cool place and away from any heat source. Please don’t leave balloons in a hot car – helium expands in the heat and this could cause your balloons to pop! We recommend that you use air conditioning in your vehicle when transporting balloons on a hot day. When helium-filled balloons are taken into the cold, they will temporarily deflate and will re-inflate again when warm.
While we use the highest quality balloons and take every precaution necessary with your balloons to ensure they last through your event, once the balloons leave our door or we have left the venue, they are out of our control.